B2B Networking Hub
11:00, Tuesday, 20 June 2017
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You are invited to attend our Networking HUB taking place at Basepoint Southampton on the 20th June 2017 at 11am.
Join us to hear from Kristy Davies-Sumpter, the MD of Zest Consultancy on how to increase your sales and retain loyal customers through improving your customer experience.
Kristy will share with you some key takeaways that you can implement back in your business, from customer journey mapping, voice of the customer surveys to sales process improvement.
As a Certified “Net Promoter Associate”, Kristy is fully conversant with use and impact of the powerful “Net Promoter Score” technique to drive customer loyalty and retention. In addition, kristy has been a head judge at the UK Customer Experience Awards, UK Employee Experience Awards and the UK Business Awards for the last two years.
The event will be hosted by our Centre Manager and the talk will be followed by a complimentary light buffet lunch and plenty of opportunity to network with other attendees.
After the guest speaker we have open networking with a business card prize draw.
Places are limited so book now on 02380 682444 or email us on southampton@basepoint.co.uk