FREE NETWORKING B2B EVENT
Join us for free networking including lunch, tea and coffee from 11.30am - 1.30pm on Wednesday 14th June.
The Networking Hub is a free B2B networking event hosted by Basepoint in our business centres across the country.
The events are open to any kind of businesses and our aim is to give all those that attend the opportunity to meet new people, to build on existing business relationships and to generate new leads. The Networking Hub format is largely informal; with a 'round the room' brief introduction about their services from all attendees, with a talk and demonstration from a guest speaker.
The guest speaker is Kristy Davies-Sumpter, the MD of Zest Consultancy on how to increase your sales and retain loyal customers through improving your customer experience.
Kristy will share with you some key takeaways that you can implement back in your business, from customer journey mapping, voice of the customer surveys to sales process improvement.
As a Certified “Net Promoter Associate”, Kristy is fully conversant with use and impact of the powerful “Net Promoter Score” technique to drive customer loyalty and retention. In addition, kristy has been a head judge at the UK Customer Experience Awards, UK Employee Experience Awards and the UK Business Awards for the last two years.